What to Look For In An Air Conditioner Repair Company

When you need air conditioner repair, it’s essential that you find a high quality company that can quickly fix your issue and provide you with a long lasting relationship to avoid future repairs from happening so often. But, you must remember that there are some key factors to keep in mind. This ensures you get top-notch service from the first phone call you make into the office all the way to the service call for your repairs and beyond.

What to Look for in an Air Conditioner Repair Company

So, what are the factors you should be ensuring the company has before hiring them? And how do you check these out before hiring them for your air conditioner repairs? In this article, we’ll cover the top things to make sure your ac repair company has before letting them work on your equipment. 

Licensed and Insured

First things first, you will want to ensure you hire a company that is licensed and insured for your service area. Here at Air-Ref Co Inc, we take pride in keeping our licenses and insurance up to date to service the tri-county area of South Florida and beyond. By being licensed and insured, you can rest easy knowing the company has the proper training and credentials to get the job done.

Experience

This takes us to the next thing you want to investigate when looking for someone to handle your air conditioner repair: experience. You want to see how long they have been in business and what types of projects they have worked on, as well as if those projects are similar to yours. You may also want to check if they offer 24/7 service and how quickly they can get you back up and running. With an experienced team, they should be able to provide you with these details. 

Good Customer Reviews

In addition to experience, it’s always a good idea to get online and check out the reviews other customers are leaving. This allows you to see how many satisfied and dissatisfied customers that have worked with that company. Plus how they handled those that were dissatisfied with service. At Air-Ref, we take pride in providing customers with top-notch service from start to finish. We are proud of the many reviews that have been left by customers through Google and our 4.8 star rating there. 

Excellent Communication

Besides good reviews and years of experience, you’ll want to ensure you pick an ac company that provides excellent communication. From the first phone call you make to the service call and beyond. This is helpful for you to understand what is going on with your unit and why certain steps are being taken. The receptionist and service technician should be keeping you apprised of everything happening with your service call. That way there are no surprises along the way.

At the end of the day, doing your due diligence when hiring an air conditioner repair company can pay off big time. Ultimately leaving you with a lasting relationship, so you always have someone to rely on when the AC stops working, needs maintenance or even replacement. There’s nothing more reassuring than having a trusted and highly reputable company on your side when you need them most.